Matthew Urso, MBA
About Matthew Urso, MBA
Matthew Urso, MBA, is a Dealer Trainer at Ally with extensive experience in the auto financial services industry, focusing on business and customer relationship management.
Current Position as Dealer Trainer at Ally
Matthew Urso currently holds the position of Dealer Trainer at Ally, a role he has been in since 2022. In this capacity, he is responsible for facilitating classes at Ally Academy, focusing on dealer training. His work is primarily based in Baltimore, Maryland, United States. He utilizes his extensive experience in the auto financial services industry to enhance dealer training programs and support dealership operations.
Previous Roles at Ally
Prior to his current role, Matthew Urso served as a Remarketing Account Executive/Sales Manager for Ally's SmartAuction from 2013 to 2022. In this capacity, he worked in Maryland, Delaware, West Virginia, and Northern Virginia, focusing on sales and remarketing. Before that, he was a Consumer Acquisitions Analyst at Ally from 2011 to 2013, where he contributed to the company's consumer financing and acquisition strategies.
Career at Chrysler Financial
Matthew Urso has a seasoned history with Chrysler Financial, where he held multiple positions from 2002 to 2009. These roles included Business Development Dealer Relations Manager, Dealer Credit Analyst, Senior Retail Credit Analyst, Retail Credit Analyst, and Wholesale Inventory Auditor. His work covered various locations, including Maryland, Delaware, and Northern Virginia, contributing significantly to business relationship management and customer relationship management efforts.
Educational Background
Matthew Urso holds an MBA in Administration of Criminal Justice from the University of Phoenix, obtained between 2003 and 2006. He also earned a BA in Administration of Criminal Justice from the University of Pittsburgh between 1999 and 2001. Prior to that, he completed an AS in Business/General Studies at the Community College of Allegheny County from 1997 to 1999.
Early Career and Internships
Matthew Urso's early career includes roles such as a Customer Service Manager at Wal-Mart and an Assistant Store Manager at KB Toys. He also gained experience as an intern at the Pennsylvania Office of the Attorney General in 2001. These roles provided him with a solid foundation in customer service and retail management, which have been integral to his later career in the auto financial services industry.