Michael Fulgenzi
About Michael Fulgenzi
Michael Fulgenzi is the Director of Technical Program Management for Banking, Invest, Lending & Digital Technology at Ally, with a focus on integrating CRM and messaging technologies and providing leadership in Agile and DevOps practices.
Current Position at Ally Financial
Michael Fulgenzi currently holds the position of Director, Technical Program Management – Banking, Invest, Lending & Digital Technology at Ally in Charlotte, North Carolina. He has been in this role since 2019 and is responsible for integrating Salesforce CRM, Genesys IVR, and LivePerson messaging technologies into enterprise solutions. His work focuses on leveraging data to enhance customer experience through multi-year digital efforts.
Previous Roles at Ally Financial
Before his current role, Michael Fulgenzi served as the Director, Technical Program Management – Customer Information & Analytics at Ally from 2016 to 2019 in Charlotte, North Carolina. Prior to that, he was the Program Manager, Technology Infrastructure at Ally from 2013 to 2016 in the Greater Detroit Area. In these roles, he provided leadership in Agile acceleration and DevOps best practices.
Experience at Accretive Solutions
Michael Fulgenzi worked as a Consultant, Program and Project Management (PPM) at Accretive Solutions from 2010 to 2013 in the Greater Detroit Area. His responsibilities included managing various projects and programs, which contributed to his extensive experience in technical program management.
Background in Information Technology
From 1998 to 2009, Michael Fulgenzi worked as an Information Technology Consultant on multiple assignments in the Detroit Metropolitan Area. This period allowed him to develop a strong foundation in IT consulting, which has been instrumental in his later roles in program and project management.
Education
Michael Fulgenzi studied at the University of Detroit Mercy in 1970. Although specific details about the duration or degree attained are not provided, this educational experience contributes to his background in technical program management.