Michelle C. Simmons
About Michelle C. Simmons
Michelle C. Simmons is a Quality Assurance Analyst specializing in online banking with extensive experience at Ally Bank and a background in psychology from Clemson University.
Title
Quality Assurance Analyst – Online Banking
Previous Positions at Ally Bank
Michelle C. Simmons has held multiple significant roles at Ally Bank. She was the QA Test Manager for API Delivery & Ally Home (BILD Tech) from 2020 to 2021, and previously the QA Test Manager for Ally Home Technology from 2018 to 2021. Her roles also included serving as QA Test Lead for Digital Mobile Banking from 2013 to 2021, and Senior QA Test Analyst for Online Banking & Auto from 2011 to 2021. She initially joined Ally as a Quality Assurance Analyst for Online Banking in 2009.
Quality Assurance Analyst Career
Prior to her current role, Michelle C. Simmons accumulated a wealth of experience at various organizations. She worked at ACN Inc as a Quality Assurance/Business Analyst from 2008 to 2009. At PNMResources, she served as Project Manager/Test Manager for 11 months from 2007 to 2008 and briefly as a Test Manager/Testing Coordinator in 2007. Her earlier experience includes a 6-month tenure at Kaiser Permanente as a Quality Assurance Analyst and a 7-year period at Autonomy etalk Corporation, where she was a Quality Assurance Analyst/Team Lead.
Educational Background
Michelle C. Simmons attended Clemson University, where she studied Psychology and earned a Bachelor of Arts degree from 1981 to 1986.
Achievements and Contributions
Michelle C. Simmons has led significant projects and initiatives. She was instrumental in expanding and standardizing the automation framework for Ally Mortgage. She managed the successful testing implementation of a third-party POS system, leading to a record volume of 11 million in Q4 2019. Additionally, she directed the implementation of a third-party testing accelerator, achieving 85% automation coverage. In recognition of her work, she received the IT Risk Ambassador award in 2017 for identifying and resolving sensitive information issues in a test environment.
Professional Experience
With over 15 years of experience in Software Quality Assurance, Michelle C. Simmons has extensive expertise in facilitating human potential and Agile/Scrum practices. She has 5 years of hands-on experience in transforming teams from Waterfall to Agile methodologies and 8 years of effective stakeholder management experience, maintaining fair and balanced dealings with vendors and internal partners.