Mike Goyer
About Mike Goyer
Mike Goyer is the Senior Vice President, Head Of Consumer Operations at Ally, with extensive experience in operational excellence and team building.
Title
Mike Goyer holds the position of Senior Vice President, Head Of Consumer Operations at Ally. He has been serving in this role since 2017.
Company
Mike Goyer is currently affiliated with Ally, operating from the Dallas/Fort Worth Area. His role as the Senior Vice President, Head Of Consumer Operations involves overseeing various critical aspects of consumer operations within the company.
Previous Roles at Gateway Mortgage Group
Before joining Ally, Mike Goyer worked at Gateway Mortgage Group, LLC as the Chief Operations Officer from 2015 to 2017. In this role, he was responsible for significant operational oversight and improvements within the Tulsa, Oklahoma Area.
Previous Roles at Capital One Auto Finance
Mike Goyer served as the Vice President of Loss Mitigation at Capital One Auto Finance from 2009 to 2015. His responsibilities included managing loss mitigation strategies and ensuring compliance and risk mitigation.
Education and Expertise
Mike Goyer studied Business, Management, Marketing, and Related Support Services at Oklahoma State University, where he achieved a Bachelor's degree from 1992 to 1996. He has expertise in turnaround situations, operational excellence, continuous improvement, Six Sigma methodologies, business process design, program and project management, mentoring, team building, compliance, and risk mitigation.
Background in Operations and Service Delivery
Mike Goyer has held various leadership roles focusing on service delivery and operational excellence. At HireRight (formerly USIS), he was the Vice President of Service Delivery between 2008 and 2009. His tenure at USIS included roles as Vice President of Operations, Director of Verifications, and Manager of Order Entry, spanning from 2003 to 2009.