Natalie Diaz
About Natalie Diaz
Natalie Diaz is the West Region Retail Portfolio Manager at Ally, with over 20 years of experience in various managerial roles within the company, specializing in loss mitigation and remarketing operations.
Current Role at Ally Financial Services
Natalie Diaz is currently serving as the West Region Retail Portfolio Manager at Ally Financial Services. Based in Plano, Texas, she has been in this position since 2013. In this role, she oversees retail portfolio management across the western region, utilizing her vast experience in the financial services industry. Her responsibilities likely include managing assets and optimizing retail market operations within her designated region.
Previous Roles in Loss Mitigation
Before her current role, Natalie Diaz held two key positions in loss mitigation at Ally Financial Services. She was the Loss Mitigation Regional Manager (LAO) in Lewisville, Texas, from 2010 to 2012. Prior to that, she served as the Loss Mitigation Operations Manager (NAO) from 2006 to 2010, also in Lewisville. These roles involved managing loss mitigation strategies and operations, showcasing her expertise in minimizing financial losses and optimizing recovery processes.
Experience in Remarketing Operations
Natalie Diaz has significant experience in remarketing operations, particularly from her tenure as the South Central Remarketing Operations Manager at Ally Financial Services from 2002 to 2006 in Plano, Texas. In this capacity, she was likely responsible for overseeing the sale of repossessed or returned assets, ensuring maximum value recovery for the company. This role required a deep understanding of the automotive and financial markets.
Early Management Roles
Natalie Diaz's career includes early management roles such as Acquisition Manager in the Commercial Services Group at Ally Financial Services from 2001 to 2002 in Plano, Texas. Before that, she served as the Collections Manager at GMAC from 1997 to 2001 in Dallas, Texas, and the Learning Development Manager for Latin America at GMAC from 1993 to 1997 in Detroit, Michigan. These roles provided her with diverse experiences in collections management and international learning development.
Educational Background
Natalie Diaz holds an MBA in Business Administration from Texas Woman's University, completed in 2004. She also obtained a BBA in Liberal Arts from Our Lady of the Lake University in 2002. Her educational achievements provide a strong foundation in business principles and liberal arts, complementing her extensive professional experience in financial services.