Nicholas Bryant
About Nicholas Bryant
Nicholas Bryant is a Policies and Procedures Analyst at Ally with a diverse background in customer service, technical support, and video editing.
Title
Nicholas Bryant currently holds the position of Policies and Procedures Analyst. In this role, he is responsible for developing, implementing, and analyzing company policies and procedures.
Career History
Nicholas Bryant has an extensive work history across several industries. He began his career as a Crew Trainer at McDonald's from 2010 to 2012 in Jacksonville, Florida. He then worked as a Customer Service Representative at State Farm from 2014 to 2017, followed by an Internet Support role at State Farm from 2017 to 2019 in Jacksonville, FL. Nicholas then served as a CSG Associate II at ADT for six months in 2019. His diverse experience at Ally includes positions as a Secure Messaging Associate, Deposit Customer Service Representative, Floorwalker, and Trust/IRA Specialist all in 2020. Additionally, Nicholas worked as a Twitch Affiliate from 2017 to 2021 and as an Uber Eats driver from 2020 to 2021. He currently works as a Dasher at DoorDash and continues his role at Ally as a Policies and Procedures Analyst.
Education and Expertise
Nicholas Bryant studied GED at Florida State College--Jacksonville, where he achieved his GED in 2006. He also attended Middleburg High School briefly. Nicholas possesses technical expertise in video editing with Sony Vegas Pro 15. He has an intermediate to expert level understanding of OBS Studio for video recording and live streaming. Furthermore, he demonstrates proficiency in Adobe Photoshop CS, showcasing his skills in graphic design and photo editing.
Work Experience at Ally
At Ally, Nicholas Bryant has held several positions. In 2020, he worked as a Secure Messaging Associate and Deposit Customer Service Representative for three and four months, respectively. He then took on the role of Floorwalker, offering procedural assistance for three months, and also served briefly as a Trust/IRA Specialist. Currently, he is employed as a Policies and Procedures Analyst, where he focuses on developing and analyzing company policies and procedures.
Experience at State Farm and ADT
Nicholas Bryant's career includes notable positions at State Farm and ADT. At State Farm, he served as a Customer Service Representative from 2014 to 2017 and then as an Internet Support specialist from 2017 to 2019, both roles located in Jacksonville, FL. In 2019, he worked as a CSG Associate II at ADT in the Jacksonville, Florida Area for six months, contributing to customer service and support.