Pinder Chandler
About Pinder Chandler
Pinder Chandler is a Business Analyst Redemption at Ally in Lewisville, Texas, with extensive experience in financial services and collections management.
Title
Pinder Chandler holds the title of Business Analyst Redemption at Ally in Lewisville, Texas, United States. He has been with the company since 2016 and continues to serve in this role.
Professional Experience
Pinder Chandler has accumulated substantial experience in business analysis and financial services. Before his current role at Ally, he worked as a Collections Supervisor at First Cash Financial Services, Inc. from 2011 to 2016. Earlier in his career, he was employed at Saxon Mortgage as a Loss Mitigation Specialist for a brief five-month period in 2008.
Education and Expertise
Pinder Chandler attended The University of Texas at Arlington, where he studied Business and Personal/Financial Services Marketing Operations from 2001 to 2003. His education has provided him with a strong foundation in marketing operations related to business and personal financial services.
Current Role Responsibilities
In his current position at Ally, Pinder Chandler manages an offshore team and ensures they are well-trained on policy and procedure changes. He conducts thorough research and analytics to enhance the redemption and remarketing processes. Pinder also handles B2B communications and the processing of release paperwork following repossession. Additionally, he delegates reports and tasks to the redemptions team and works on correcting credit bureau reports to maintain accurate customer credit information.
Research and Analytics Work
Pinder Chandler is heavily involved in conducting research to improve various operational procedures. His work includes analyzing payment and refund processes, as well as investigating and correcting credit bureau reports. His research-driven approach helps ensure that processes are efficient and accurate.