Rachna Prasad
About Rachna Prasad
Rachna Prasad is a Senior Process Analyst specializing in Process Optimization at Ally, with extensive experience in process improvement and transformation roles at Aflac and Colonial Life.
Title
Rachna Prasad holds the position of Senior Process Analyst - Process Optimization at Ally, based in Charlotte, North Carolina. She has been with Ally since 2021.
Professional Experience at Ally
Rachna Prasad currently serves as a Senior Process Analyst - Process Optimization at Ally, where she has worked since 2021 in Charlotte, North Carolina. In this role, she focuses on enhancing and optimizing business processes.
Previous Roles at Colonial Life
Before joining Ally, Rachna Prasad worked at Colonial Life as a Continuous Improvement Consultant from 2019 to 2021. During her two-year tenure in Columbia, South Carolina, she worked on initiatives aimed at improving business processes.
Career at Aflac
Rachna Prasad has an extensive background with Aflac, where she held multiple roles. She was a Process Transformation Consultant from 2018 to 2019, Business Process Analyst III from 2016 to 2018, Account Implementation Coordinator in 2015-2016, Lead Payroll Account Specialist in 2015, Account Manager II from 2014 to 2015, Account Manager I from 2012 to 2014, Lead Imaging Specialist from 2011 to 2012, and Preprocessing Specialist from 2009 to 2011, all in Columbia, South Carolina.
Early Career and Education
Rachna Prasad has also worked as Program Director and Marketing and Special Events Intern at Boys & Girls Club of the Midlands from 2008 to 2009 in Columbia, South Carolina. She studied Marketing at the University of South Carolina, where she earned her Bachelor's degree from 2006 to 2008. Previously, she attended the University of South Carolina Upstate from 2004 to 2006.