Richard Gonzalez
About Richard Gonzalez
Richard Gonzalez is a Fraud Analyst currently working at Ally in Jacksonville, Florida, with extensive experience in fraud detection and prevention across various financial institutions.
Current Role at Ally
Richard Gonzalez has been working as a Fraud Analyst at Ally since 2020 in Jacksonville, Florida. His role involves identifying and analyzing fraudulent activities to protect customer accounts and the integrity of the financial institution. Richard uses advanced fraud detection tools and strategies to mitigate risk and ensure compliance with financial regulations.
Previous Experience at Citi
Before joining Ally, Richard Gonzalez worked at Citi as a Fraud Specialist. From 2019 to 2020, he was based in Jacksonville, Florida. During his 9-month tenure, he focused on investigating fraud cases, collaborating with different departments to resolve issues, and implementing preventive measures to combat fraudulent activities.
Tenure at VyStar Credit Union
In 2019, Richard Gonzalez briefly worked at VyStar Credit Union as a Fraud Investigator for 6 months in Jacksonville, Florida. His responsibilities included conducting thorough investigations into suspicious activities and formulating reports to support further action against potential fraudulent actions.
Career at Bank of America
Richard Gonzalez held multiple roles at Bank of America between 2013 and 2018 in Jacksonville, Florida. He served as Sr Fraud Analyst with specializations in Identity Fraud/Device Fingerprint, New Accounts Risk Review, and ATM Deposit Detection. His duties spanned over analyzing identity theft cases, reviewing new account applications for risks, and ensuring the legitimacy of ATM deposits. Additionally, from 2010 to 2013, he worked at Bank of America Merrill Lynch supporting wealth management banking operations.
Early Career at Tropical Financial Credit Union
Richard Gonzalez's career began at Tropical Financial Credit Union, where he served in various capacities from 1996 to 2010. Starting as an ATM Processing/Supervisor, he progressed to roles such as Quality Audit Specialist, Indirect Lending, and Ecommerce. His responsibilities included overseeing ATM transactions, auditing financial processes, managing indirect lending projects, and handling ecommerce operations. These roles were based in several locations including Hialeah, Doral, and Miramar, Florida.
Educational Background
Richard Gonzalez studied at ITT Technical Institute from 2003 to 2005, where he achieved an Associate's degree in Computer Science. His education provided him with a solid foundation in technical skills and knowledge crucial for his professional development in the field of fraud analysis.