Robert Mao
About Robert Mao
Robert Mao is a Technical Delivery Manager & Lead Systems Engineering Architect at Ally Financial Inc. with over 30 years of experience in IT, specializing in Java/J2EE Object Oriented Design & Development.
Company
Robert Mao is currently employed at Ally Financial Inc. where he has held the position of Technical Delivery Manager & Lead Systems Engineering Architect since 2014. Ally Financial Inc. is known for its commitment to providing financial services including auto finance, corporate finance, insurance, mortgage, and online banking. Robert Mao brings a wealth of technical and leadership expertise to the company, significantly contributing to its IT and infrastructure capabilities.
Previous Positions
Before joining Ally Financial Inc., Robert Mao worked with multiple prestigious clients in various roles. He was a Sr Principal Consultant at Ford Credit from 2012 to 2014 and held the same title at IBM / Sun Life Financial from 2010 to 2012. From 2008 to 2011, he served as Sr Principal Consultant at Wells Fargo, and from 2006 to 2008, he was a Principal Consultant at General Motors. His earlier roles include working as a Lead Systems Engineer at Federal-Mogul Holdings Corporation from 2004 to 2006 and as a Sr Technology Specialist at Blue Cross Blue Shield of Michigan from 2003 to 2004.
Education and Expertise
Robert Mao has a diverse educational background. He most recently studied Divinity/Ministry at Liberty University, earning a Doctor's Degree (2021-2023). He holds a Master's Degree in Biblical Studies from Moody Bible Institute (2018-2020) and a Master's Degree in Computer Engineering from Wayne State University (1999-2000). His Bachelor’s degree is in Plant Protection (Entomology, Pathology, and Agri-Engineering) from Shanxi Agricultural University (1979-1983). With over 30 years of experience in IT, Robert has specialized in Java/J2EE Object Oriented Design & Development.
Technical Skills and Specializations
Robert Mao has extensive expertise in IT Service Delivery and Production Support. He has managed global web hosting and middleware infrastructure, working with technologies such as WebLogic, WebSphere, and JBoss. His experience spans diverse environments including Windows, UNIX/Linux, and Mainframe. Additionally, Robert has held mission-critical roles like IT Service Manager, Sustain Manager, and Middleware Specialist. He utilizes ITIL, PMI, and DevOps best practices to enhance risk management and IT service delivery.
Technical Leadership at Ally Financial
At Ally Financial Inc., Robert Mao has provided technical leadership and guidance for the Ally DFS Enterprise Application and Technology Infrastructure. His role involves employing IT service management frameworks and best practices to ensure efficient and reliable service delivery. Robert's technical acumen and leadership have been vital in maintaining and improving the firm’s IT infrastructure, supporting its diverse financial services offerings.