Shannon Soumana
About Shannon Soumana
Shannon Soumana is a Collections Specialist currently working at Ally, with prior experience at Springer Collections, Credit World Financial Services, and Genpact.
Current Position at Ally
Shannon Soumana currently holds the position of Collections Specialist at Ally. She started this role in 2020 and has been working remotely since. Her responsibilities likely include managing overdue accounts and engaging with customers to resolve payment issues.
Previous Experience at Springer Collections
In 2020, Shannon Soumana worked at Springer Collections as a Collections Specialist for 4 months. Her role would have involved similar duties to her current position, such as account reconciliation and customer interaction for debt collection.
Debt Collector Role at Ally
Before her current role, Shannon was employed by Ally as a Debt Collector from 2018 to 2019. During this period, she was based in Little Rock, Arkansas, where she focused on collecting unpaid debts from customers and negotiating repayment plans.
Collections Specialist at Credit World Financial Services
From 2011 to 2017, Shannon worked as a Collections Specialist at Credit World Financial Services in Mission, Kansas. Over the course of six years, she would have gained extensive experience in debt collection, credit risk assessment, and customer service.
Educational Background at Kansas State University
Shannon Soumana studied Business Administration and Management, General at Kansas State University in 1970. The specific focus on administration and management would contribute significantly to her skills in handling various collection-related responsibilities.