Sharon Marchese
About Sharon Marchese
Sharon Marchese is a Product Owner at Ally with expertise in Learning & Development, known for her strong interpersonal and negotiation skills.
Current Position at Ally
Sharon Marchese is currently working at Ally as a Product Owner. She has been in this role since 2015, overseeing product development and ensuring alignment with business objectives. Her responsibilities include managing product backlogs, prioritizing features, and collaborating with cross-functional teams to deliver high-quality products.
Previous Roles at Ally
Before her current role, Sharon served as Remarketing Supervisor at Ally from 2014 to 2015. During her tenure, she coordinated remarketing strategies and provided oversight to the remarketing team, ensuring seamless operations and optimal resale values.
Experience at Hewlett-Packard
Sharon held multiple roles at Hewlett-Packard from 2009 to 2013. She started as a Desktop Technical Solution Supervisor in Conway, AR, where she led technical support teams and provided solutions to desktop-related issues. Later, she transitioned to the Customer Loyalty Center Learning & Development Program Manager II role, focusing on enhancing customer satisfaction through employee training programs.
Consumer Contact Center Director at The Heritage Company
From 2001 to 2009, Sharon worked as the Consumer Contact Center Director at The Heritage Company in Beebe, AR. She managed contact center operations, directed customer service initiatives, and implemented strategies to improve client engagement and satisfaction.
Expertise in Learning & Development
Sharon has special expertise in Learning & Development with a focus on adult skill progression and comprehension. Her background includes developing training programs that enhance employee skills and productivity, as well as implementing initiatives that facilitate continuous learning and development in corporate environments.