Shenika Freeman
About Shenika Freeman
Shenika Freeman is a Skip Tracer/Loss Mitigation Admin Specialist at Ally Financial Inc., with extensive experience in the financial services industry, particularly in mortgage collections and customer service.
Current Role at Ally Financial Inc.
Shenika Freeman is currently employed at Ally Financial Inc. as a Skip Tracer/Loss Mitigation Admin Specialist. She has been in this role since 2015, where she utilizes her expertise to assist in loss prevention and financial recovery. Her responsibilities include locating individuals and assets using a variety of tools and techniques, thereby aiding in the mitigation of financial losses for the company.
Previous Experience at Navy Federal Credit Union
Prior to her current position, Shenika Freeman worked at Navy Federal Credit Union in Pensacola, Florida, from 2009 to 2013. During her four-year tenure, she held various roles, including Mortgage Administrative Representative, Mortgage Collections Counselor, and Team Lead. In these roles, she was responsible for assisting customers in resolving negative account statuses and arranging payment plans, which honed her skills in customer service and financial recovery.
Employment at Eglin AFB Hospital
From 2006 to 2009, Shenika Freeman worked as an Admissions Representative at Eglin AFB Hospital in Eglin AFB, FL. Her role involved managing admissions and providing administrative support, which laid the foundation for her future roles in the financial services sector.
Educational Background in Medical Coding
Shenika Freeman has an educational background in Medical Insurance Coding. She studied at Allied Business School, where she achieved her CPC (Certified Professional Coder) in 2010 after 11 months of study. Additionally, she studied at Allied American University from 2008 to 2009, further solidifying her expertise in medical coding.
Early Education and College Experience
Shenika Freeman attended Eastfield College for one year from 2004 to 2005. Before that, she completed her secondary education at West Mesquite High School, where she studied for two years from 1995 to 1997. Her early education provided a foundation that she built upon through her specialized studies and subsequent career in the financial services industry.