Stephanie Jackson
About Stephanie Jackson
Stephanie Jackson is currently working at Ally in Customer Care & Experience and has a diverse background in banking, real estate, and retail management.
Current Role at Ally
Stephanie Jackson has been holding the position of Customer Care & Experience at Ally since 2019. In this role, she is responsible for managing customer interactions and ensuring that clients receive satisfactory service. Her duties likely involve overseeing customer service operations, handling inquiries, and streamlining customer experience processes to enhance client satisfaction.
Previous Experience at Coldwell Banker Vanguard Realty
Stephanie Jackson worked at Coldwell Banker Vanguard Realty as a Real Estate Office Administrator in 2019 for a duration of 8 months. During her tenure, she handled administrative tasks within the real estate office, which might have included managing communications, scheduling, and supporting real estate agents in their daily activities.
Tenure at JPMorgan Chase & Co.
Stephanie Jackson was employed at JPMorgan Chase & Co. as a Personal Banker/Leadership Team member from 2016 to 2019. Over the span of 3 years, she served in roles that involved providing personalized banking services, managing customer accounts, and potentially leading initiatives within her team to improve banking operations and customer service.
Experience at First Citizens Bank
From 2011 to 2014, Stephanie Jackson worked as a Business Services Representative at First Citizens Bank, located in the Jacksonville, Florida Area. For 3 years, she was responsible for offering business banking services, assisting business clients with their banking needs, and supporting the bank’s goal of enhancing business customer relations.
Own Business and Multiple Roles in Jacksonville
Stephanie Jackson has held various positions in the Jacksonville, Florida Area over several years. She was the Owner/Office Administrator at Dimensions & Design, Inc. from 2001 to 2007, where she managed office operations. She later worked as a Personal Banker at First Bank of Jacksonville from 2007 to 2010. At Artsy Abode - St. Johns Town Center, she served as Assistant Store Manager from 2010 to 2011. Each role contributed to her extensive experience in customer service, banking, and business management.