Tawana Anderson
About Tawana Anderson
Tawana Anderson is a Senior Claims Specialist at Ally with over 20 years of experience in Information Technology, Operations, and Technical Customer Support.
Title
Tawana Anderson is currently working as a Senior Claims Specialist at Ally. She has held this position since 2019.
Current Company
Tawana Anderson is presently employed at Ally, where she serves as a Senior Claims Specialist. She began her tenure at Ally in 2019.
Previous Work Experience
Before her role at Ally, Tawana Anderson worked at Videojet Technologies as a Customer Service Specialist from 2016 to 2019 in the United States. Prior to that, she spent 15 years at AT&T as an Escalation Manager in Illinois, from 1999 to 2014.
Education and Expertise
Tawana Anderson studied at the University of Phoenix, earning a Bachelor of Applied Science (BASc) in Information Technology. Her educational journey at the university spanned from 2007 to 2020. Additionally, she pursued further studies at the University of Phoenix from 2012 to 2014.
Professional Skills
Tawana Anderson has over 20 years of experience in Information Technology, Operations, and Technical Customer Support. She is noted for her superior interpersonal, leadership, and supervisory skills. She is a subject matter expert in resolving internal and external customer escalation matters and is known for leading and collaborating with teams to create a safe and positive work environment.