Tiffani Dillard
About Tiffani Dillard
Tiffani Dillard is the IT QA Service Delivery Manager at Ally Financial Inc. and has extensive experience in IT and quality assurance roles across various companies.
Title: IT QA Service Delivery Manager at Ally Financial Inc
Tiffani Dillard holds the position of IT QA Service Delivery Manager at Ally Financial Inc. She has been serving in this role since 2012. Her responsibilities in this capacity likely involve overseeing quality assurance processes, ensuring IT service delivery meets company standards, and managing a team dedicated to these objectives. Her long tenure at Ally Financial Inc., as of the provided information, underscores her deep involvement and possible expertise in IT quality assurance.
Company: Ally Financial Inc
Ally Financial Inc., located in Detroit, Michigan, has been Tiffani Dillard’s professional home since 2009. Initially joining as an IT SQA Manager, she served in that capacity for three years before transitioning to her current position as the IT QA Service Delivery Manager. Ally Financial Inc. is an established financial services company known for its comprehensive range of products including auto financing, online banking, and home loans. Tiffani’s long-term commitment to Ally suggests a significant contribution to the company's IT and QA initiatives.
Past Experience: Accretive Solutions
Before her tenure at Ally Financial Inc., Tiffani Dillard worked at Accretive Solutions as an IT SQA Manager. She held this position from 2005 to 2009 in Chicago, Illinois. Accretive Solutions is a recognized provider of consulting, project resources, and outsourcing solutions. During her four years there, she likely developed and honed skills pivotal to her later roles in IT service quality assurance management.
Past Experience: Accenture
Tiffani Dillard began her professional journey as a Senior Technical Analyst at Accenture, from 2000 to 2004. Located in Dublin, Ireland, Accenture is a global professional services company specializing in IT services and consulting. Her role likely involved analyzing technical systems, improving IT processes, and supporting client projects. This foundational experience at a globally renowned firm would have provided her with significant exposure to complex IT landscapes and client management.