Troy Jones
About Troy Jones
Troy Jones is the Remarketing Manager at Ally Financial, known for his expertise in process improvement and cost-saving initiatives.
Title
Troy Jones is currently serving as the Remarketing Manager at Ally Financial.
Professional Experience
Troy Jones has an extensive professional background within Ally Financial, holding multiple roles over the years. He started as a Process Improvement Manager in Midland, TX, from 2008 to 2010. He then took on the role of Business Process Excellence Leader from 2011 to 2013. Subsequently, he served as the company's Executive Customer Relations Manager between 2013 and 2014. From 2015 to 2016, he was the Manager of the Central Fraud Team. In 2015, he transitioned to the role of Remarketing Manager, where he has been a crucial part of the team.
Education and Expertise
Troy Jones studied Accounting/Finance at the University of North Texas. His educational background has provided a solid foundation for his various roles in process improvement and management within the financial sector.
Achievements
Troy Jones has been recognized for executing process excellence and implementing continuous improvement applications such as LEAN Six Sigma and Kaizen. He created a Business Process Management (BPM) system for Commercial Lending Operations, developing over 150 process maps for an IPO preparation in 2014. He implemented a leaner process flow in the remarketing process, resulting in a $6 million cost benefit over 36 months. Additionally, he onboarded an insurance claim supplier in May 2016, enhancing revenues and claim recoveries for damaged units in default remarketing, achieving year-to-date recoveries of over $572,000 with an annualized benefit of $1.5 million to $2 million.