Uceta Barrolle
About Uceta Barrolle
Uceta Barrolle is a Senior Customer Service Representative at Ally in Lewisville, Texas, with a background in account management and healthcare services.
Title
Uceta Barrolle holds the position of Senior Customer Service Representative. In this role, Uceta has been delivering customer service solutions, managing queries, and ensuring client satisfaction.
Current Role at Ally
Uceta Barrolle has been working at Ally in Lewisville, Texas, as a Senior Customer Service Representative since 2015. In this capacity, Uceta has been responsible for handling complex customer issues, offering solutions, and upholding customer service standards.
Previous Experience at Professional Healthcare
Prior to joining Ally, Uceta Barrolle worked at Professional Healthcare as an Attendant Care from 2014 to 2015 in Richardson, Texas. In this role, Uceta provided essential care and support services to clients, ensuring their well-being and comfort.
Previous Experience at Citi
Uceta Barrolle served as an Account Manager at Citi from 2007 to 2013. During this tenure, Uceta was responsible for managing client accounts, maintaining client relationships, and ensuring customer satisfaction through effective account management.
Previous Experience at MCI-Verizon Business
Uceta Barrolle worked at MCI-Verizon Business from 1996 to 2006 in Richardson, Texas, as part of the Executive Escalations-Account Management team. This role involved managing executive escalations, resolving high-level client issues, and providing strategic account management.
Education and Expertise
Uceta Barrolle studied at the University of Phoenix, earning a degree in Psychology from 2008 to 2011. This educational background provides Uceta with an understanding of human behavior, which is beneficial in managing customer relations and delivering effective service.