Vantreshia Houston
About Vantreshia Houston
Vantreshia Houston is an Analyst II in Business Line Risk Testing at Ally in Jacksonville, Florida, with a background in operational risk and quality control.
Current Role at Ally
Vantreshia Houston is currently working at Ally as an Analyst II in Business Line Risk Testing. She has held this position since 2019 and is based in Jacksonville, Florida. In her role, she focuses on identifying and assessing risks within the business operations to ensure compliance and operational effectiveness.
Previous Experience at Ally
Before her current role, Vantreshia Houston worked in various capacities at Ally. From 2017 to 2019, she served as a Senior Operational Risk/Quality Control Specialist in Jacksonville, Florida. Prior to that, she was an Account Servicing Specialist II, handling Suspense and SmartCash accounts from 2016 to 2017. Her cumulative experience at Ally has equipped her with extensive knowledge in operational risk management and quality control.
Experience at Bank of America
Vantreshia Houston worked as a Virtual Teller at Bank of America from 2015 to 2016 in the Jacksonville, Florida Area. In this role, she was responsible for providing customers with virtual banking services, enhancing user experiences, and ensuring smooth online transactions.
Role at Citi
In 2014, Vantreshia Houston held the position of Sales and Service Associate at Citi for 7 months. Based in Jacksonville, Florida Area, she was involved in both sales and customer service operations, contributing to the achievement of sales targets and maintaining customer satisfaction.
Education
Vantreshia Houston studied at the University of North Florida, where she earned a Bachelor of Arts (B.A.) in Psychology. Her educational background in psychology provides her with insights into human behavior, which can be valuable in risk assessment and quality control roles.