Victoria Jackson
About Victoria Jackson
Victoria Jackson is a UX Designer II at Ally, with a background in client relationship management and plan review facilitation. She holds a Bachelor's degree in Information Technology from Kaplan University and has extensive experience in UX design and sales consulting.
Current Role at Ally
Victoria Jackson currently holds the position of UX Designer II at Ally. Since 2022, she has been responsible for advocating UX design principles and exploring emerging digital trends. Her role involves interfacing with leadership to provide insights on user experience, effectively influencing product direction. She acts as a subject matter expert in UX to drive digital adoption and inspire customer loyalty.
Freelance UX Design Experience
In addition to her role at Ally, Victoria Jackson has been working as a Freelance UX Designer since 2019. During this period, she has applied her expertise to various projects, contributing to the enhancement of user experiences across multiple platforms. Her freelance work allows her to remain versatile and updated on the latest UX design developments.
Client Relationship Manager at Mature Advantage
From 2017 to 2022, Victoria Jackson served as the Client Relationship Manager at Mature Advantage. In this role, she was responsible for managing client interactions and ensuring positive experiences. Her skills in maintaining client relationships played a critical role in the success and growth of the company.
Plan Review Facilitator at Mecklenburg County
Between 2015 and 2017, Victoria Jackson worked for Mecklenburg County as a Plan Review Facilitator and OnSchedule Coordinator in Charlotte, North Carolina. Her role included coordinating and facilitating plan reviews, ensuring compliance with county regulations, and streamlining the scheduling process.
Bachelor's Degree in Information Technology
Victoria Jackson pursued her Bachelor's degree in Information Technology at Kaplan University from 2015 to 2017. This education provided her with a solid foundation in IT, augmenting her technical skills that are crucial for her career in UX design.