Celine Ilang Ilang
About Celine Ilang Ilang
Celine Ilang Ilang serves as the Insurance Operations Lead at Alma, where she has worked since 2020. She has a background in education, having previously worked as a Special Education Teacher and holds a Master's Degree in Education from LIU Brooklyn.
Work at Alma
Celine Ilang Ilang has been serving as the Insurance Operations Lead at Alma since 2020. In this role, she has developed a solid working knowledge of the insurance industry, focusing on Alma's products, services, and processes. She collaborates with Product and Engineering teams to innovate health insurance operations, ensuring efficiency and effectiveness in service delivery. Additionally, she has independently implemented changes and improvements to billing processes, contributing to the overall operational excellence of the organization.
Education and Expertise
Celine Ilang Ilang holds a Master's Degree in Education/Teaching of Individuals in Elementary Special Education Programs from LIU Brooklyn, which she completed from 2014 to 2015. She also studied at Marymount University, where she earned a Bachelor of Arts in Graphic Design from 2010 to 2013. Earlier, she attended Northern Virginia Community College, focusing on Design and Visual Communications from 2008 to 2010. Additionally, she participated in a Study Abroad Program at Temple University Japan in 2011 for 11 months, enhancing her educational background.
Background
Celine Ilang Ilang has a diverse professional background, beginning her career in education. She worked as a Special Education Teacher for the NYC Department of Education in the Bronx, NY, and also served as a Special Education Teacher with NYC Teaching Fellows in the Greater New York City Area from 2014 to 2015. Furthermore, she was involved with AmeriCorps as a TNTP Teaching Fellow during the same period, gaining valuable experience in educational settings.
Professional Development
Throughout her career, Celine Ilang Ilang has focused on enhancing her skills and knowledge in both education and insurance operations. Her experience in teaching has provided her with strong communication and organizational skills, which she has effectively applied in her current role at Alma. Her ability to collaborate with cross-functional teams demonstrates her commitment to professional growth and operational improvement.