Emma Law
About Emma Law
Emma Law serves as the Senior Operations Manager for Member Success at Alma, bringing over a decade of experience in strategy and operations, particularly in customer success and program management.
Current Role at Alma
Emma Law serves as the Senior Operations Manager for Member Success at Alma. In this role, she focuses on enhancing member experiences and operational efficiency. Her tenure at Alma began in 2022, and she has since contributed to the organization's strategic goals in member engagement and support.
Previous Experience in Education and Operations
Emma Law has a diverse background in education and operations. She worked at General Assembly in various roles, including Senior Student Success Specialist and Campus Manager, where she managed student engagement and operational processes. Additionally, she served as a Teaching Resident at KIPP DC and as a Lead 5th Grade ELA Teacher, demonstrating her commitment to educational success.
Legislative Experience
Emma Law gained legislative experience while working for the U.S. House of Representatives as a Legislative Correspondent and Staff Assistant for Congresswoman Donna F. Edwards from 2013 to 2015. This role involved communication and coordination tasks that supported legislative initiatives.
Educational Background
Emma Law studied at Colgate University, where she achieved a Bachelor of Arts degree with High Honors in Political Science and History. This academic foundation has informed her professional pursuits in operations and strategy.
Expertise in Strategy and Operations
Emma Law possesses over a decade of experience in strategy and operations, with a focus on customer success and program management. Her expertise includes developing go-to-market strategies and business development initiatives, as well as building effective teams and fostering learning and development.