Kendrick Jackson
About Kendrick Jackson
Kendrick Jackson serves as a CX Associate at Alma, a position he has held since 2022. He holds a Bachelor of Business Administration in Information Technology Project Management from Western Governors University and a Paramedic Certificate from Florida SouthWestern State College.
Work at Alma
Kendrick Jackson has been employed at Alma as a CX Associate since 2022. In this role, he focuses on enhancing customer experience and support, contributing to the overall satisfaction of clients. His tenure at Alma spans two years, during which he has engaged with various customer service initiatives and projects aimed at improving service delivery.
Education and Expertise
Kendrick Jackson holds a Bachelor of Business Administration (BBA) with a concentration in Information Technology Project Management from Western Governors University. He completed this degree in 2023 after one year of study. Prior to this, he earned a Paramedic Certificate in Emergency Medical Technology/Technician from Florida SouthWestern State College, where he studied from 2008 to 2010. This educational background equips him with a blend of business acumen and technical knowledge.
Background
Kendrick Jackson has a diverse educational background that includes studies in both business administration and emergency medical technology. His experience in the healthcare sector as a paramedic complements his current role in customer experience, allowing him to apply critical thinking and problem-solving skills in a business context.