Lauren Woods
About Lauren Woods
Lauren Woods is a Member Success Manager at Alma, where she has worked since 2021. She has a diverse professional background, including roles in client services, onboarding, and project management across various organizations.
Work at Alma
Lauren Woods has been serving as a Member Success Manager at Alma since 2021. In this role, she focuses on enhancing member engagement and satisfaction. Her responsibilities include ensuring that members receive the support they need to maximize their experience with the organization. Lauren's experience in client services and onboarding contributes to her effectiveness in this position.
Previous Experience
Before joining Alma, Lauren Woods held various positions that contributed to her professional development. She worked at Cartwheel as a Client Services Coordinator from 2018 to 2020, where she managed client relations. Prior to that, she was a Senior Onboarding Specialist at CB Insights for five months in 2021, following a year as an Onboarding Specialist at the same company. Her earlier roles include working as a Bankruptcy Paralegal at Weitz & Luxenberg and as a Senior Project Manager at LawTrades.
Education and Expertise
Lauren Woods studied at Binghamton University from 2010 to 2014, where she earned a degree in Philosophy, Political Science, and Law (PPL), as well as History. This educational background provides her with a strong foundation in critical thinking and analytical skills, which she applies in her current role and throughout her career.
Background
Lauren Woods began her career with a variety of roles that included working as a Tour Guide at Binghamton University and as an Investigative Intern at the Broome County Public Defender's Office. These early experiences helped her develop communication and investigative skills that have been beneficial in her subsequent positions.