Mya Walker
About Mya Walker
Mya Walker is an Operations Associate with extensive experience in public relations, social media marketing, and fitness instruction. She has worked in various roles across multiple organizations, including News and Guts Media and MD Anderson Cancer Center, and has been with Alma since 2021.
Current Role at Alma
Mya Walker serves as an Operations Associate at Alma, a position she has held since 2021. In this role, she is responsible for training new hires on various software platforms, including Kareo for medical billing and Asana for task management. Mya actively provides feedback to streamline workflows and enhance the provider and client experience. She also facilitates onboarding materials and applications to ensure the credentialing review and approval process with insurance payers is efficient. Additionally, she proactively identifies operational risks to support the company's growth.
Previous Experience in Public Relations
Mya Walker has a background in public relations, having worked as a Public Relations Assistant at News and Guts Media from 2018 to 2019 for 11 months. Prior to that, she was a PR Event Intern at One World Strategy Group for one month in 2017. Her experience in this field includes coordinating events and assisting in communication strategies, which contributed to her skill set in managing public relations efforts.
Dance and Fitness Instruction Background
Mya Walker has extensive experience in dance and fitness instruction. She worked as a Choreographer and Instructor at DivaDance Company from 2019 to 2020 for one year. Additionally, she served as a Dance Coach at HeartBeat Houston Dance and Fitness from 2020 to 2023 for three years. Her background also includes roles as a Group X24 Instructor at 24 Hour Fitness in 2019 and as a Group Fitness Instructor at Sam Houston State University from 2017 to 2019. These roles highlight her commitment to promoting health and wellness through dance and fitness.
Educational Background
Mya Walker obtained her Bachelor’s Degree in Psychology from Sam Houston State University, where she studied from 2015 to 2019. Prior to her university education, she completed her high school education at Klein High School, earning her high school diploma from 2011 to 2015. Her educational background provides a foundation for her roles in operations and public relations, as well as her work in fitness and dance.
Skills in Operations and Workflow Management
In her current role at Alma, Mya Walker demonstrates strong skills in operations and workflow management. She resolves or escalates issues using Zendesk and Andros Outreach reports, ensuring that operational challenges are addressed effectively. Mya also facilitates the onboarding process for new hires, helping to ensure that they are equipped with the necessary tools and knowledge for their roles. Her proactive approach to identifying operational risks aids in the scaling of the company.