Heather Lawton
About Heather Lawton
Heather Lawton is a Manager in Asset & Wealth Management Consulting for North America, applying her expertise in Organizational Psychology to drive strategic transformations in financial services. With over five years of experience, she has held various consulting roles and has a strong background in operations, change management, and program delivery.
Current Role at Alpha FMC
Heather Lawton serves as the Manager of Asset & Wealth Management Consulting for North America at Alpha FMC. She has held this position since 2021, contributing her expertise from Toronto, Ontario, Canada. In this role, she applies a scientist-practitioner approach to consulting, focusing on strategic facilitation and operational transformation within the financial services sector.
Previous Experience in Consulting
Prior to her current role, Heather worked at Alpha FMC as a Consultant in Asset & Wealth Management Consulting for eight months in 2020. She also held various positions at Blue-Mark Management Consultants, including Senior Consultant and Senior Analyst, where she focused on strategy and change management. Her experience spans over five years in providing support for operating models, organization design, and program delivery across financial services organizations.
Educational Background
Heather Lawton holds a Master of Arts (MA) in Organizational Psychology from Adler University, which she completed from 2014 to 2016. She also earned a Bachelor of Arts Honours (BAH) in Psychology from Queen's University, studying from 2009 to 2014. Additionally, she completed her high school education at Appleby College from 2005 to 2009.
Expertise in Operations and Change Management
Heather has extensive experience in Middle Office and Back Office Operations, Outsourcing, Vendor Management, and Agile delivery. She has a proven track record in leading large-scale transformations and has contributed to discussions on organization design and operational resilience. Her insights include using organization design as a tool for rebuilding in the post-pandemic landscape.
Contributions to the Field
Heather has written about organization design as an essential tool for recovery and transformation in the wake of the pandemic. She has shared her insights on operational transformation and resilience, emphasizing the importance of strategic facilitation and organization design in navigating change within financial services.