Mike Neary
About Mike Neary
Mike Neary is a Senior Helpdesk Technician at Alpine Immune Sciences, Inc., with a diverse background in IT roles across multiple companies. He has a strong track record in customer service and problem resolution, supported by his education in Computer Systems Networking and Telecommunications.
Current Role at Alpine Immune Sciences
Mike Neary serves as a Senior Helpdesk Technician at Alpine Immune Sciences, Inc. since 2022. He is based in Seattle, Washington, where he is responsible for providing technical support and assistance to users within the organization. His role involves diagnosing and resolving hardware and operating system issues, ensuring that internal systems operate smoothly and efficiently.
Previous Experience in IT Support
Prior to his current position, Mike Neary held various roles in IT support. He worked as a Senior Technical Support Engineer at KATERRA from 2018 to 2021 and as a Technical Support Engineer at Tempered Networks from 2016 to 2017. Additionally, he served as an IT Administrator at Bonanza Press Inc from 2010 to 2016, where he contributed to the management of IT systems and support.
Educational Background in Computer Systems
Mike Neary studied Computer Systems Networking and Telecommunications at Letterkenny Institute of Technology from 1995 to 1996. He also attended Galway-Mayo Institute of Technology, where he earned a degree in Computer Software Engineering from 1993 to 1995. Furthermore, he completed a Full Stack Web Development Certification at freeCodeCamp between 2017 and 2018.
Career History and Technical Roles
Mike Neary has a diverse career history in technical roles. He began as a Systems Administrator at Cork Institute of Technology from 1996 to 1999. He later worked as an IT Manager at Techrete from 2000 to 2010 and as a Systems Admin at Terralogic Inc. from 2017 to 2018. His experience spans various aspects of IT, including network operations and systems administration.
Skills and Recognition
Mike Neary is recognized for his ability to quickly adapt to new technologies and systems. He has a strong track record of providing exceptional customer service to both internal and external customers. His problem-solving skills are complemented by his reputation as an out-of-the-box thinker, which aids in effective issue resolution.