Ana Almeida
About Ana Almeida
Ana Almeida is an experienced retail assistant currently working at Altice Group in Rio Sul Shopping since 2017. She has a background in humanities and has held various positions in the telecommunications sector over the years.
Work at Altice Group
Ana Almeida has been employed at Altice Group since 2017, serving as an Assistente de Loja at the Rio Sul Shopping location. In this role, she is responsible for customer service and support, ensuring a positive shopping experience for clients. Additionally, she holds the position of Gestora de Cliente at Altice Empresas, where she has also contributed for the past seven years. Her dual roles within the organization highlight her commitment to customer relations and operational efficiency.
Previous Employment Experience
Before joining Altice Group, Ana Almeida worked at several companies in customer service roles. She was employed at ZON Multimédia as an Assistente de Loja from 2011 to 2012. Following that, she worked at NOS SGPS as an Especialista Nos Empresas from 2015 to 2017. Additionally, she served as an Assistente de Loja at Meo SA from 2013 to 2014. These positions provided her with extensive experience in customer interaction and service management.
Education and Expertise
Ana Almeida completed her secondary education at Escola Secundária Jorge Peixinho, achieving the 12º Ano from 1997 to 2004. She furthered her studies at Instituto Superior das Novas Profissões, where she pursued RPP and completed the 1º Ano de faculdade from 2004 to 2006. Her educational background in humanities and professional studies has equipped her with skills relevant to her roles in customer service and management.
Career Timeline
Ana Almeida's career spans over a decade, with significant experience in customer service roles. She began her professional journey at ZON Multimédia in 2011, followed by positions at Meo SA and NOS SGPS. Since 2017, she has been with Altice Group, contributing to both retail and client management. This timeline reflects her growth and adaptability in the telecommunications industry.