Ana Medeira
About Ana Medeira
Ana Medeira is a professional working at Altice Group as a Retention Customer Outbound specialist in the Contact Center since 2017. She studied Marketing at Instituto Politécnico De Setúbal from 2014 to 2017.
Work at Altice Group
Ana Medeira has been employed at Altice Group since 2017. She holds the position of Retenção Clientes Outbound in the Contact Center division. In this role, she is responsible for customer retention strategies and managing outbound communications to ensure client satisfaction and loyalty. Her tenure at Altice Group spans over seven years, indicating her experience and commitment to the organization.
Education and Expertise
Ana Medeira studied Marketing at Instituto Politécnico De Setúbal from 2014 to 2017. This three-year program provided her with foundational knowledge in marketing principles, consumer behavior, and strategic communication. Her educational background supports her current role in customer retention, where marketing skills are essential for effective client engagement.
Background
Ana Medeira's professional background includes a focus on customer service and retention strategies. Her experience in the Contact Center environment has equipped her with skills in communication, problem-solving, and customer relationship management. This background is significant in her role at Altice Group, where she engages with clients to enhance their experience and address their needs.