Sapna Ramesh
About Sapna Ramesh
Sapna Ramesh is a Senior Client Manager in Business Development at Altimetrik, with extensive experience in client relationship management and business development across various companies in India. She has a strong background in revenue generation, lead generation, and expertise in commercial procurement and vendor management.
Current Role at Altimetrik
Currently, Sapna Ramesh serves as a Senior Client Manager in Business Development at Altimetrik. She has held this position since 2021, contributing to the company's growth and client relationship management in India. Her role involves strategic planning and execution of business development initiatives, focusing on expanding the client base and enhancing service delivery.
Previous Experience at HTC Global Services
Sapna Ramesh worked at HTC Global Services from 2010 to 2016, where she held the position of Client Relationship Manager. During her six years at the company, she was based in the Chennai area and was responsible for managing client relationships and ensuring customer satisfaction. Additionally, she served as a Business Development Manager (BDM) at the same organization, further strengthening her expertise in client management.
Education and Expertise
Sapna Ramesh studied at the University of Kerala, where she earned her LLB degree in Law from 1989 to 1995. She also completed her early education at Nirmala Rani Girls High School in Bangalore. Her educational background complements her professional expertise in commercial procurement, market research, partner/vendor management, and revenue generation within the information technology and services sector.
Background in Business Development
Before joining Altimetrik, Sapna Ramesh held various roles in business development. She worked as Head of Business Development at a confidential organization from 2018 to 2021 and as a Senior Business Development Lead at VySystems for nine months in 2021. Her extensive experience in lead generation and account management has been pivotal in her career progression.
Career in Customer Care
Sapna Ramesh has a background in customer care, having worked as a Senior Customer Care Executive at Sutherland Global Services from 2006 to 2008 and as a Senior Customer Care Consultant at Cognizant Technology Solutions from 2008 to 2010. These roles provided her with foundational skills in client interaction and service delivery, which have been beneficial in her subsequent business development positions.