Allan Pascual
About Allan Pascual
Allan Pascual is an Associate at Altisource with over 7 years of experience handling US guest inquiries and reservations for Choice Hotels.
Current Position at Altisource
Since 2016, Allan Pascual has been working as an Associate at Altisource, where he is responsible for handling US guest inquiries and reservations for Choice Hotels. Based in the Mall of Asia area, Philippines, he specializes in managing customer inquiries related to rewards programs, drawing on his extensive experience in customer service.
Previous Experience at Shangri-La Hotels and Resorts
From 2015 to 2016, Allan Pascual was employed as a Customer Sales Executive - Reservations at Shangri-La Hotels and Resorts. Located in Bonifacio Global City, Taguig, Philippines, he managed guest reservations and related customer service responsibilities during his 4-month tenure.
Experience at Rustans Coffee Corp - Starbucks Philippines
At Rustans Coffee Corp - Starbucks Philippines, Allan Pascual worked as a Barista in 2015 for a period of 6 months. Stationed in Metrowalk, Pasig City, Philippines, he gained valuable experience in customer service within the retail coffee industry.
Role at Sitel as Guest Contact Center Associate
Between 2010 and 2013, Allan Pascual served as a Guest Contact Center Associate at Sitel in Libis, Philippines. During his 3-year stint, he was involved in managing guest inquiries, enhancing his skills in customer service and communication.
Educational Background
Allan Pascual graduated from the National University Manila, Philippines, with a Bachelor of Science in Hospitality Administration/Management. Studying from 2011 to 2015, he developed a strong foundation in hospitality management, which he leverages in his current and past roles.