Elvis Dcruz
About Elvis Dcruz
Elvis Dcruz is a Senior Recovery Specialist at Altisource with over a decade of experience in the real estate industry. He has a strong background in Business Process Outsourcing, Performance Management, and Customer Relationship Management.
Current Position at Altisource
Elvis Dcruz holds the title of Senior Recovery Specialist at Altisource, a position he has maintained since 2011. In this role, he is based in Luxembourg, Luxembourg. His work focuses on recovery operations within the real estate sector, leveraging his extensive expertise in this field. His decade-long tenure at Altisource underscores a consistent and dedicated contribution to the company's recovery processes.
Previous Experience at Tracmail
Elvis Dcruz served as a Customer Service Representative at Tracmail from 2009 to 2011. During this two-year period in Maharashtra, India, he was responsible for managing customer inquiries and support, contributing to the company's customer service operations. This role helped him develop essential skills in Customer Relationship Management (CRM), which he later applied and expanded upon in his subsequent positions.
Education at SMP English School
Elvis Dcruz completed his schooling at SMP English School, where he studied Social Sciences from 1986 to 1998. This 12-year educational period provided him with a foundational understanding of social dynamics and critical thinking, which have been beneficial in his professional career, particularly in roles that require strong analytical and management capabilities.
Expertise in Business Process Outsourcing
With over a decade of experience, Elvis Dcruz has developed significant expertise in Business Process Outsourcing (BPO) within the real estate industry. His role as a Senior Recovery Specialist involves optimizing recovery operations and ensuring efficient processes. His knowledge in BPO is complemented by his skills in Performance Management and Customer Relationship Management (CRM), making him a valuable asset in the recovery sector.
Background in Recovery Operations
Elvis Dcruz has a robust background in recovery operations, particularly within the real estate industry. His history of successful recovery initiatives showcases his capability in handling complex recovery tasks. This experience has equipped him to manage and oversee recovery processes effectively, ensuring that organizational goals are met with precision.