Gautam Charles
About Gautam Charles
Gautam Charles is a Senior Business Analyst at Altisource with extensive experience in contact center technology and mobile payment products.
Title
Gautam Charles currently holds the designation of Senior Business Analyst.
Current Company
Since 2016, Gautam Charles has been serving as a Senior Business Analyst at Altisource, located in Luxembourg, Luxembourg. His role involves handling complex business analysis tasks and contributing to the company’s strategic initiatives.
Previous Experience
Gautam Charles has worked in several significant roles before joining Altisource. In 2016, he worked for seven months as a Senior Business Analyst at Enstage in Bangalore, Karnataka, India. Prior to that, from 2011 to 2015, he held the position of Business Analyst at Verizon in Basking Ridge, New Jersey, United States, where he gained valuable experience over four years.
Education and Expertise
Gautam Charles completed his Master's degree in Management from Kingston University, where he studied from 2009 to 2011. His academic background has equipped him with a strong foundation in management principles. He possesses a deep-seated understanding of contact center technology and its implementation, with experience in multiple vendor platforms, including Genesys, Avaya, CISCO, Nortel, and Aspect.
Professional Skills
Gautam Charles has amassed significant product management experience with mobile payment products. He has notably contributed to building the vision and roadmap for a successful digital payments platform. His expertise extends to the implementation of contact center technologies and working with various vendor platforms.