Juwair Ahmed
About Juwair Ahmed
Juwair Ahmed is a Senior Associate at Altisource with extensive experience in customer service, financial analysis, and process improvement.
Current Position at Altisource
Juwair Ahmed is currently working as a Senior Associate at Altisource. He has been with the company since 2015, contributing to its operations in Luxembourg, Luxembourg. His role involves overseeing various processes and ensuring quality control, with a focus on continuous improvement.
Previous Roles in Banking and Finance
Juwair Ahmed accumulated significant experience in the banking and finance sectors before joining Altisource. From 2012 to 2014, he worked as a Financial Analyst at Banking & Finance in Amsterdam, Noord-holland, Netherlands. Prior to that, he was a Process Analyst with Deutsche Bank from 2012 to 2016 in Frankfurt, Hessen, Germany.
Educational Background in Finance
Juwair Ahmed holds a Master of Business Administration (MBA) with a focus on Financial Management and Finance from the University of Mysore, completed in 2012. He also studied Accounting and Finance at Mahajana First Grade College, where he graduated in 2009. His academic background has provided a strong foundation for his career in finance and business management.
Customer Service Expertise
Juwair Ahmed has demonstrated extensive experience in customer service, particularly in resolving issues related to monthly statements and mortgage documentation. His expertise also includes retaining customers by addressing dissatisfaction, exemplified by his work at Standard Chartered.
Proficiency in Reporting and Analysis
With a strong background in reporting and analysis, Juwair Ahmed is skilled in understanding end-to-end business logic to generate high-level reports. He consistently meets team targets and Service Level Agreements (SLAs), often going above and beyond to assist customers and ensure the success of his team’s objectives.
Process Improvement and Quality Control
Juwair Ahmed is proactive in taking charge of quality control processes and seeks continuous improvement in various operational areas. His ability to take initiative and improve processes within his team has been a key element of his professional success.