Mark Dittrich
About Mark Dittrich
Mark Dittrich is a Senior Manager, Client Services at Altisource Portfolio Solutions SA with over seventeen years of experience in IT, focusing on enterprise-wide software solutions for major manufacturers, retailers, and government agencies.
Senior Manager, Client Services
Mark Dittrich is currently serving as the Senior Manager of Client Services at Altisource Portfolio Solutions SA. He has been with the company since 2010. In his role, he is focused on providing strategic direction and leadership to client service operations. His tasks include overseeing the implementation of enterprise-wide software solutions and ensuring client satisfaction through effective service management.
Previous Roles in IT and Software Management
Mark Dittrich has extensive experience in IT and software management, with key roles at several notable companies. From 2008 to 2010, he worked as Project Manager at RedPrairie, and from 2006 to 2008, he was the Manager of Industry Consulting at HighJump Software. Previously, he held the position of Senior Software Consultant at Manhattan Associates from 2000 to 2006, and Systems Engineer at Electronic Data Systems from 1998 to 2000. His career in IT began at PAYSERV CORP as a Sales Representative for six months in 1997.
Educational Background
Mark Dittrich holds a Bachelor of Science degree in Business Administration with a focus on Marketing from the University of Nebraska. His academic background has provided a strong foundation for his career in IT and client services.
Military Service
Before entering the corporate world, Mark Dittrich served in the United States Air Force from 1992 to 1996. He specialized as an Electronic Warfare System Specialist and achieved the rank of Senior Airman (E-4). His military service provided him with technical skills and discipline that have contributed to his professional success.
Technical Proficiency and Specializations
Mark Dittrich is proficient in various IT solutions and software tools. He specializes in RedPrairie’s Warehouse Management (DLx), HighJump Software’s Warehouse Advantage and Labor Advantage, and Manhattan Associates’ PkMS (Warehouse Management) and WorkInfo (Labor Management). His technical skills extend to MVS Mainframe Utilities, TSO/ISPF, MS SQL Server, Visio Professional, and Adobe Photoshop. He is also knowledgeable in Computer Associates Mainframe Utilities and Job Scheduling Tools, as well as Micro Focus Mainframe Express and Revolve.
Career Achievements and Responsibilities
Throughout his career, Mark Dittrich has taken on significant leadership roles. He created the implementation strategy for a newly IPO company to market their suite of financial supply chain software solutions. He also led solution demonstrations to potential clients, interacting with C-Level executives and guiding them from initial contact through product demonstrations to contract signing. His expertise in sales and strategic direction has made a notable impact on the organizations he has worked with.