Robert Lapointe
About Robert Lapointe
Robert Lapointe is a Desktop Support Specialist at AltSource, Inc, where he has worked since 2019. With 27 years of experience in desktop support, he has held various roles at notable companies and provides support to users across the United States.
Work at AltSource
Robert Lapointe has been employed at AltSource, Inc. as a Desktop Support Specialist since 2019. In this role, he provides support to both remote and office users across the United States. His responsibilities include troubleshooting technical issues and ensuring the smooth operation of desktop environments. His tenure at AltSource has contributed to his extensive experience in desktop support.
Previous Experience in IT Support
Before joining AltSource, Robert worked at Sourcepoint as an Infrastructure Engineer for six months in 2019. He also served as a Senior Desktop Support Engineer at ISGN from 2015 to 2019, where he focused on IT and infrastructure support for four years. His previous roles have equipped him with a diverse skill set in desktop support and infrastructure management.
Expertise in Anti-Virus Administration
Robert has extensive experience in managing anti-virus administration for both the US and India regions. This expertise has been a critical component of his roles in desktop support, ensuring that systems remain secure and protected against potential threats. His knowledge in this area enhances his ability to support users effectively.
Career Background and Experience
With a total of 27 years of experience in desktop support, Robert has worked with major companies such as Aetna, IBM, Xerox, and Pfizer. This extensive background has provided him with a comprehensive understanding of various IT environments and user needs. His long-standing career reflects a commitment to the field of IT support.