Moana Akl)
About Moana Akl)
Moana Akl is a Customer Services Manager at Altus NZ Limited, where she has worked since 2021. She previously held the position of Team Leader at the same company and has extensive experience in customer service and account coordination.
Work at Altus NZ Limited
Moana Akl has been serving as the Customer Services Manager at Altus NZ Limited since 2021. In this role, she oversees customer service operations, ensuring that client needs are met efficiently. Prior to her current position, she worked as a Team Leader at Altus NZ Limited from 2018 to 2021. During her tenure, she contributed to team management and customer relations, enhancing service delivery in Auckland, New Zealand.
Previous Experience at Fletcher Aluminium
Before joining Altus NZ Limited, Moana Akl worked at Fletcher Aluminium as an Account Coordinator from 2006 to 2021. In this capacity, she managed client accounts and facilitated communication between clients and the company. Her long-term commitment to Fletcher Aluminium spanned 15 years, providing her with extensive experience in customer service and account management.
Career Progression
Moana Akl's career reflects a steady progression in customer service roles. Starting as an Account Coordinator at Fletcher Aluminium, she developed her skills in client management over 15 years. She then transitioned to Altus NZ Limited, where she advanced from Team Leader to Customer Services Manager within a span of three years, demonstrating her capability in leadership and operational management.
Professional Background
Moana Akl has a solid background in customer service and account management. Her experience spans over 18 years in the industry, with significant roles at both Fletcher Aluminium and Altus NZ Limited. This extensive experience has equipped her with the skills necessary to manage customer relations effectively and lead teams in delivering high-quality service.