Eric Liew
About Eric Liew
Eric Liew is an Operations Manager with a background in Electrical and Electronics Engineering. He has extensive experience in managing large teams and optimizing operational efficiency, currently overseeing operations at Amazon Fulfillment Centre.
Operations Manager at Amazon Fulfillment Centre
Eric Liew has been serving as Operations Manager at Amazon Fulfillment Centre since 2020. In this role, he oversees a team of over 600 associates, 12 area managers, and 4 operations managers, ensuring efficient 24-hour outbound operations. He has implemented a shift planning cadence for operations managers, which optimizes labor assignments and maintains efficiency in indirect labor rates. His leadership in this high-volume environment focuses on enhancing operational effectiveness and productivity.
Education in Electrical and Electronics Engineering
Eric Liew studied Electrical and Electronics Engineering at the University of Arkansas, where he earned a Bachelor of Science degree from 1998 to 2001. This educational background provided him with a solid foundation in engineering principles, which he applies in his operational management roles.
Career at Cameron, a Schlumberger Company
Eric Liew held multiple positions at Cameron, a Schlumberger company, from 2009 to 2020. He served as Project Manager from 2009 to 2013, Business Group Manager from 2013 to 2016, Materials Manager from 2016 to 2017, and Strategic Sourcing Lead from 2017 to 2020. During his tenure, he led a ladder operation safety project that resulted in zero recordable safety incidents from operating ladders. He also achieved a 25% improvement in pick productivity within three months through process improvements.
Expertise in Operations and Process Improvement
Eric Liew possesses extensive expertise in operations management and process improvement. He conducts Sales and Operations Planning (S&OP) reviews with the planning team to manage weekly volume, rates, and labor allocation. His experience includes contingency planning for peak events, demonstrating his ability to adapt operations to meet fluctuating demands.