Mridula Jonnalagadda
About Mridula Jonnalagadda
Mridula Jonnalagadda is an Operations Manager at Amazon Fulfillment Centre in Indianapolis, Indiana, where she has worked since 2021. She has held various roles at Amazon and has a background in operations management and safety culture promotion.
Current Role as Operations Manager
Mridula Jonnalagadda has served as an Operations Manager at Amazon Fulfillment Centre since 2021. In this role, she oversees various operational processes and collaborates with multiple departments, including HR, Finance, and IT. She is responsible for managing staffing plans and performance levels, ensuring efficient operations within the facility. Her position requires timely data collection to update operations metrics on an hourly basis, contributing to the overall effectiveness of the inventory control systems.
Previous Positions at Amazon Fulfillment Centre
Prior to her current role, Mridula held several positions at Amazon Fulfillment Centre. She worked as an ICQA Manager for five months in 2020, where she focused on inventory control and quality assurance. Following this, she served as an Assistant Site Lead for five months, also in 2020-2021. Additionally, she was a Pack Manager for six months in 2019-2020 and an AFE Manager for ten months in 2018-2019. These roles provided her with extensive experience in operations management within the Amazon network.
Education and Academic Background
Mridula Jonnalagadda completed her Bachelor of Science degree at Purdue University from 2015 to 2018. Prior to this, she achieved the International Baccalaureate Diploma Program at Oakridge International School from 2012 to 2014. Her academic background has equipped her with the knowledge and skills necessary for her roles in operations management and analysis.
Professional Experience Beyond Amazon
In addition to her tenure at Amazon, Mridula has held various positions that contributed to her professional development. She worked as a Research Analyst at AURIONPRO SOLUTIONS PLC for two months in 2014. She also served as a Resident Assistant at Purdue University from 2016 to 2017 and participated in the UR Global Executive Board from 2015 to 2016. Furthermore, she gained experience as an Operations Excellence Intern at Ingersoll Rand for two months in 2017.
Contributions to Health and Safety Culture
In her current role, Mridula promotes a positive health and safety culture at the Amazon Fulfillment Centre. She acts as a Subject-Matter Expert on larger processes and activities, including conducting 5s audits and ensuring alignment with Standard Work procedures. Her commitment to safety and operational excellence is evident in her contributions to cross-functional Six Sigma initiatives within the site and the broader Amazon EU Operations network.