Oluwaseyi Ibitoye
About Oluwaseyi Ibitoye
Oluwaseyi Ibitoye is a Customer Service Representative at Amazon Fulfillment Centre in England, with over 9 years of experience in business development. He holds a Bachelor's degree in Chemistry from the University of Ilorin and two Master's degrees in International Business Management and Marketing from Coventry University and Ulster University, respectively.
Work at Amazon Fulfillment Centre
Oluwaseyi Ibitoye has been employed as a Customer Service Representative at Amazon Fulfillment Centre since 2020. In this role, he engages with customers to address inquiries and resolve issues, contributing to the overall customer experience. His tenure at Amazon spans four years, during which he has developed a strong understanding of customer service protocols and operational processes within a leading e-commerce environment.
Education and Expertise
Oluwaseyi Ibitoye holds a Bachelor's degree in Chemistry from the University of Ilorin, where he studied from 2004 to 2009. He further pursued higher education at Coventry University, earning a Master's degree in International Business Management from 2020 to 2021. Most recently, he completed another Master's degree in Marketing with Advanced Practice at Ulster University from 2021 to 2023. His educational background equips him with a diverse skill set in business development, digital disruption, and digital analytics.
Professional Experience in Business Development
With over nine years of experience as a Business Development Specialist, Oluwaseyi Ibitoye has focused on deploying strategies to enhance business strategies and policies. His extensive experience in the field has allowed him to develop a comprehensive understanding of market dynamics and customer needs, enabling him to contribute effectively to business growth initiatives.
Skills in Digital Marketing and Analytics
Oluwaseyi Ibitoye possesses skills in digital marketing analysis, particularly in using Google Analytics. His proficiency in this area allows him to assess and interpret data to inform marketing strategies. Additionally, he is skilled in Microsoft Office Suite, including PowerPoint, Excel, and Word, which supports his ability to create presentations, analyze data, and manage documentation efficiently.