Roberto Santos
About Roberto Santos
Roberto Santos is a Root Cause Analysis Specialist with extensive experience in engineering and maintenance roles across various companies, including Lockheed Martin and Amazon. He holds a Master's degree in Computer Information Systems and a Bachelor's degree in Mechanical Engineering.
Current Role at Amazon Fulfillment Centre
Roberto Santos serves as a Root Cause Analysis Specialist at Amazon Fulfillment Centre. He has held this position since 2021, contributing to the identification and resolution of operational issues. His role focuses on analyzing problems to improve processes and enhance overall efficiency within the fulfillment center.
Previous Experience at Lockheed Martin
Roberto Santos worked as a Reliability Engineer at Lockheed Martin from 2008 to 2013. During his five years in this role, he focused on ensuring the reliability of various systems and components, contributing to the company's commitment to quality and performance in aerospace and defense.
Experience at Thales
Santos held multiple positions at Thales from 2013 to 2020. He was a Fleet Engineer from 2013 to 2017, followed by a role as Reliability Engineering Manager from 2017 to 2018, and then as Sr. Maintenance Support Engineer Lead from 2018 to 2020. His responsibilities included overseeing a Network RCA training program and performing life cycle cost analysis to enhance the reliability of systems.
Educational Background
Roberto Santos earned a Master's degree in Computer Information Systems from the Florida Institute of Technology, completing his studies from 2007 to 2009. Prior to that, he obtained a Bachelor of Science in Mechanical Engineering from the University of Central Florida, where he studied from 2004 to 2006.
Early Career in Aviation and Engineering
Santos began his career as an Aircraft Mechanic at American Eagle Airlines from 2000 to 2001. He then transitioned to various engineering roles, including positions at Northrop Grumman Corporation as a Reliability Engineer from 2005 to 2007, and at Harris Corporation as a Mechanical Engineer from 2007 to 2008.