Liban Mahamood
About Liban Mahamood
Liban Mahamood is a Delivery Specialist at Amazon Logistics Group with over three years of experience in customer service. He is fluent in English, Swahili, and Somali, which enhances his communication with diverse customer bases.
Work at Amazon Logistics Group
Liban Mahamood has been employed at Amazon Logistics Group as a Delivery Specialist since 2017. In this role, he is responsible for ensuring timely and efficient delivery of packages. His position requires strong organizational skills and the ability to navigate various logistical challenges. He has gained extensive experience in managing delivery routes and interacting with customers, contributing to the overall efficiency of the logistics operations.
Education and Expertise
Liban Mahamood studied Nursing at North Seattle College from 2017 to 2019. This educational background has equipped him with knowledge relevant to healthcare and customer service. His studies have likely enhanced his communication skills and understanding of client needs, which are essential in his current role as a Delivery Specialist.
Background in Customer Service
With over three years of experience in customer service, Liban Mahamood has developed a strong skill set in addressing customer needs and resolving issues. Prior to his role at Amazon, he worked as a Caregiver at Alpha Supported Living Services in Bothell, Washington, for 11 months in 2016-2017. This experience provided him with insights into providing support and care to individuals, further enhancing his customer service capabilities.
Language Proficiency
Liban Mahamood is fluently trilingual in English, Swahili, and Somali. This proficiency allows him to communicate effectively with a diverse range of customers, improving customer interactions and service delivery. His language skills are an asset in a multicultural environment, enabling him to cater to various customer demographics.
Professional Attributes
Liban Mahamood demonstrates a strong ability to excel in stressful environments, which is crucial in the fast-paced logistics industry. He is open to shift work, showcasing his flexibility and commitment to meeting operational demands. Additionally, he is self-motivated and proactive, with confidence in making independent decisions, which enhances his effectiveness as a Delivery Specialist.