Andrew Roser
About Andrew Roser
Andrew Roser is a Network Operations Specialist at Amazon Logistics, where he has worked since 2017. He manages a team of 42 staff across four international locations and has experience in crisis management and developing performance metrics.
Work at Amazon Logistics
Andrew Roser has served as a Network Operations Specialist at Amazon Logistics since 2017. His role is based in Hemel Hempstead, United Kingdom, where he is responsible for managing a complex network of operations. He created and maintained a weekly rota schedule for a team of 42 staff across four international locations, including Barcelona, Hyderabad, Prague, and Hemel Hempstead. His position requires 24-7 availability to effectively manage crises and ensure optimal outcomes for urgent issues.
Crisis Management Experience
Prior to his current role, Andrew worked as a Crisis Manager at Agello Aviation Service GmbH from 2015 to 2016 in the Düsseldorf Area, Germany. In this position, he developed skills in managing urgent situations and built strong relationships with external carriers. His ability to secure additional trucks at short notice contributed to seamless operations during critical times.
Standard Operating Procedures Development
Andrew authored and published Standard Operating Procedures (SOPs) focused on cost-saving measures and reducing the risk of customer impact. These SOPs are integral to the operational framework at Amazon Logistics, ensuring that processes are efficient and aligned with business objectives.
Education and Qualifications
Andrew studied at VHS Gelderland College, where he achieved a Hauptschule Abschluss with Qualifications. This educational background provided him with foundational skills that support his current role in network operations.
Performance Metrics Development
In his role at Amazon Logistics, Andrew developed performance metrics aimed at driving business results within the transportation network operations. These metrics are essential for evaluating efficiency and effectiveness in logistics operations.