Annselma Apilado (B.Sc.)
About Annselma Apilado (B.Sc.)
Annselma Apilado is a Learning Coordinator at Amazon Logistics, where she has worked since 2019. She has a diverse background in technical and operational roles, with previous positions at companies such as Bell Technical Solutions, FedEx Ground, and Allstream.
Current Role at Amazon Logistics
Annselma Apilado has been serving as a Learning Coordinator at Amazon Logistics since 2019. In this role, she is responsible for developing and implementing training programs that enhance employee performance and operational efficiency. Her focus includes creating learning materials and facilitating training sessions to ensure that staff are well-equipped to meet the demands of their roles. With five years of experience in this position, she plays a crucial part in the onboarding and continuous education of employees within the organization.
Previous Experience in Technical Roles
Before her current position, Annselma Apilado held various technical roles in the telecommunications and logistics sectors. She worked at Bell Technical Solutions as a Field Technician from 2003 to 2004 and previously served as Business Operations Support at Bell from 1999 to 2000. Additionally, she was employed at Rhythms NetConnections as a Network Operation Centre Technician from 2000 to 2001. These positions provided her with a solid foundation in technical operations and support.
Education and Qualifications
Annselma Apilado earned a Bachelor of Science (B.Sc.) in Computer Information Systems from DeVry University in Chicago, Illinois, where she studied from 1991 to 1996. She furthered her education with various certifications, including Data Communications from Sheridan College in 1999, Project Management from Sheridan College from 2010 to 2011, and several technical training programs in telecommunications. These educational experiences have equipped her with a diverse skill set applicable to her career.
Career Progression in Telecommunications
Annselma Apilado's career in telecommunications includes significant roles at Allstream and FedEx Ground. She worked at Allstream as a Billing Analyst focused on Voice Optimization and Telco Cost Optimization from 2005 to 2018, accumulating 13 years of experience. Prior to that, she spent five years at FedEx Ground from 2014 to 2019. Her roles in these companies involved managing operational processes and optimizing service delivery.
Technical Training and Certifications
Throughout her career, Annselma Apilado has pursued various technical training programs to enhance her expertise. She completed training in xDSL Line/VoIP Line Testing and Installation at Rhythms Canada in 2000, and Cable Riser/Installation and Repair at Entourage Technology Solutions in 2003. Additionally, she received training in Designed Services at MTSAllstream in 2004. These certifications reflect her commitment to staying current in the technical field.