Arfan Arshad
About Arfan Arshad
Arfan Arshad is a Technical Team Lead at Amazon Logistics in Madrid, Spain, with a background in mechanical engineering. He has held various roles at Amazon and other companies in Dubai, including positions in quality control and mobile technology.
Work at Amazon Logistics
Arfan Arshad currently holds the position of Technical Team Lead at Amazon Logistics in Madrid, Community of Madrid, Spain. He has been in this role since 2021. His responsibilities include overseeing technical operations and leading a team to ensure efficient logistics processes. Prior to this, he worked at Amazon in various capacities, including Problem Analyst and Customer Returns, accumulating significant experience in the logistics and customer service sectors.
Previous Roles at Amazon
Arfan Arshad has extensive experience working at Amazon in Dubai, United Arab Emirates. He served as a Quality Control Technician from 2017 to 2019, where he was responsible for maintaining quality standards. He then transitioned to the role of Problem Analyst for 10 months in 2019, focusing on problem-solving and operational efficiency. Following this, he worked as a Customer Returns specialist from 2019 to 2021, handling customer return processes and improving customer satisfaction.
Experience at Helpbit.com
Before joining Amazon, Arfan Arshad worked as a Mobile Technician at Helpbit.com in Dubai from 2016 to 2018. In this role, he was tasked with diagnosing and repairing mobile devices, contributing to customer service and technical support. His experience in mobile technology provided a foundation for his later roles in quality control and problem analysis.
Education and Expertise
Arfan Arshad studied Mechanical Engineering at the University of Gujrat, where he achieved a Diploma of Education from 2010 to 2013. His educational background in engineering has equipped him with technical skills and knowledge applicable to his roles in quality control and logistics. This foundation supports his current position as Technical Team Lead at Amazon Logistics.
Work at Souq.com
Arfan Arshad worked at Souq.com as a Quality Control Lead from 2017 to 2018 in Dubai, United Arab Emirates. In this role, he was responsible for ensuring product quality and compliance with standards. His experience at Souq.com contributed to his expertise in quality assurance, which he later applied in his roles at Amazon.