Ashley Carvalho
About Ashley Carvalho
Ashley Carvalho is a Shift Manager Delivery Operations and Yard Manager at Amazon Logistics, where she has worked since 2020. She has a background in business management and has held various roles in customer service and operations across multiple organizations in the UK.
Current Role at Amazon Logistics
Ashley Carvalho currently serves as Shift Manager Delivery Operations and Yard Manager at Amazon Logistics in Hull, England. In this role, she is responsible for managing a yard that accommodates over 110 vans, ensuring safe and efficient operations. She has been with Amazon Logistics since 2020 and is also enrolled in the Amazon Graduate Shift Manager program, which focuses on developing leadership skills in logistics and operations.
Previous Experience in Customer Service
Ashley Carvalho has extensive experience in customer service roles. She worked as a Customer Assistant at Marks and Spencer from 2018 to 2019 for one year in Norwich, England. Additionally, she served as a Customer Consultant at Carphone Warehouse for three months in 2019 and as a Customer Service Assistant at East of England Co-op for four months in 2020. These roles contributed to her skills in customer engagement and service delivery.
Educational Background
Ashley Carvalho studied at the University of East Anglia, where she earned a Bachelor of Business Management from 2016 to 2020. Prior to that, she attended City of Westminster College, achieving a BTEC Level 3 Extended Business Diploma from 2014 to 2016. Her education has provided her with a solid foundation in business, management, and marketing.
Coaching and Mentoring Experience
In her current role, Ashley Carvalho coaches and mentors Yard Marshals to implement safety processes. This responsibility highlights her leadership and training capabilities, showcasing her commitment to fostering a safe and efficient work environment.
Technical Skills and Interests
Ashley Carvalho possesses a keen interest in technology. She has demonstrated this interest by building a personal desktop computer and constructing both aerial photography drones and racing drones. These activities reflect her skills in technology and engineering.