Brittany Parker
About Brittany Parker
Brittany Parker is a Process Assistant at Amazon Logistics, where she has worked since 2021. She has a background in management and customer service, having held various roles in the restaurant and insurance industries, and holds a Bachelor's degree in Business Administration from Strayer University.
Current Role at Amazon Logistics
Brittany Parker currently serves as a Process Assistant and PA/Shift Assistant (L3) at Amazon Logistics in Durham, North Carolina. She has held this position since 2021. In her role, she tracks Delivery Associates on the road to ensure they maintain a healthy standard rate for package deliveries. Additionally, she transforms Milk-Run data into Excel files for processing into routes for Flex drivers. Parker also assists in training new Process Assistants, facilitating their transition into the role.
Previous Experience in Logistics
Prior to her current position, Brittany Parker worked at Amazon Logistics as an FC Associate I and Learning Ambassador (Tier 1) for four months in 2021. This role allowed her to gain foundational experience in logistics and operations. Her responsibilities included supporting the onboarding and training of new employees, which contributed to her development in the logistics sector.
Background in Customer Service and Management
Brittany Parker has a background in customer service and management, having worked at Kickback Jack's Restaurants. She served as a Server for seven months in 2019 and was promoted to Manager, where she worked for an additional seven months until 2020. This experience provided her with skills in team leadership and customer relations. Additionally, she briefly worked as an Insurance Sales Representative at Bankers Life in 2021.
Education and Qualifications
Brittany Parker studied Business Administration and Management at Strayer University, where she earned her Bachelor's degree from 2018 to 2023. She also attended Virginia College, where she completed a Diploma in Medical/Clinical Assistant from 2016 to 2017. These educational experiences have equipped her with a diverse skill set applicable to her roles in logistics and management.
Community Involvement and Volunteer Work
Brittany Parker actively volunteers her time to serve as a role model to youth, focusing on working with geriatrics. This involvement reflects her commitment to community service and mentorship, highlighting her dedication to supporting others beyond her professional responsibilities.