Cai Francis
About Cai Francis
Cai Francis is a Continuous Improvement Manager at Amazon Logistics, with a diverse background in management roles across various retail companies. He holds multiple degrees in Business and has a strong focus on team development and customer-centric solutions.
Work at Amazon Logistics
Cai Francis currently serves as a Continuous Improvement Manager at Amazon Logistics, a position held since 2021. Prior to this role, Cai worked as an Area Manager at Amazon Logistics from 2020 to 2021. In both positions, Cai has focused on enhancing operational efficiency and implementing continuous improvement strategies within the organization.
Previous Experience in Retail Management
Cai Francis has extensive experience in retail management. From 2010 to 2015, Cai worked at Sainsbury's in a management role. Following this, Cai served as General Store Manager at B&M Retail from 2015 to 2017 and again from 2017 to 2020. Additionally, Cai held a management position at Marks and Spencer for 11 months in 2015. This background has contributed to a strong foundation in team leadership and operational management.
Education and Qualifications
Cai Francis has a diverse educational background. Cai completed GCSEs at Manshead Upper from 2003 to 2005, studying subjects including English Language and Literature, Maths, Science, Information Technology, and Physical Education. Cai then pursued a BTech National Diploma in Business at Dunstable College from 2005 to 2007. Further education includes a Bachelor's degree in Business Administration and Management from the University of Essex Online, achieved between 2014 and 2017, and a Bachelor's degree from the University of Essex from 2015 to 2017.
Coaching and Team Development
Cai Francis has a history of coaching, developing, and leading teams to success. This experience includes a strong focus on root cause analysis and finding solutions with a customer-centric mindset. Cai aims to create the ability in others to build organizational talent and drive both team and personal progression.