Cam Randall
About Cam Randall
Cam Randall is an Area Manager II at Amazon Logistics, overseeing a team of 24 associates and 2 shift assistants. He has a background in customer service and hospitality, along with a Bachelor's degree in Business Administration from UMass Amherst.
Work at Amazon Logistics
Cam Randall has served as Area Manager II at Amazon Logistics since 2020. In this role, he manages a team of 24 associates and 2 shift assistants. His responsibilities include overseeing approximately 130 delivery associates, analyzing on-road activity, and mitigating risks to ensure operational efficiency. Randall employs Lean Kaizen processes to enhance both operational performance and customer satisfaction.
Education and Expertise
Cam Randall studied at the Isenberg School of Management at UMass Amherst, where he earned a Bachelor's degree in Business Administration, Management, and Operations from 2018 to 2020. Prior to that, he attended Holyoke Community College, achieving an Associate of Science in Business Administration and Management from 2015 to 2018. His educational background supports his expertise in management and operational processes.
Background
Before joining Amazon Logistics, Cam Randall accumulated six years of experience in the customer service and hospitality industry. This background provided him with valuable skills in managing teams and enhancing customer experiences, which he applies in his current role at Amazon.
Achievements
In his position at Amazon Logistics, Cam Randall utilizes Lean Kaizen processes to improve operational efficiency and customer satisfaction. His focus on analyzing delivery operations and mitigating risks contributes to the overall effectiveness of the logistics team.