Chandra Ferguson
About Chandra Ferguson
Chandra Ferguson is an AMZL Area Manager at Amazon Logistics, with a diverse background in operations and management across several financial and logistics companies. She has held various roles at Chase, American Express, and Charles Schwab, accumulating extensive experience in customer service, analysis, and operations management.
Work at Amazon Logistics
Chandra Ferguson currently serves as an AMZL Area Manager at Amazon Logistics, a position held since 2021 in Indianapolis, Indiana. Prior to this role, Ferguson worked as a Central Operations Lead at Amazon Logistics from 2019 to 2020 in Tempe, Arizona. Ferguson also held the position of Launch Learning Area Manager at Amazon Logistics from 2020 to 2021 in Houston, Texas. In these roles, Ferguson contributed to operational efficiency and team development within the logistics sector.
Previous Employment at Chase
Chandra Ferguson has extensive experience at Chase, where she held multiple positions. Ferguson worked as a Business Analyst III from 2015 to 2019, focusing on data analysis and process improvement. Before that, she served as a Customer Assistance Specialist Supervisor III from 2014 to 2015, managing customer service operations. Ferguson also worked as a Loss Mitigation Specialist from 2010 to 2011 and as an Ownership Collection Supervisor II from 2013 to 2014, both roles emphasizing customer relations and financial services.
Experience at American Express
Chandra Ferguson's career includes significant roles at American Express. She worked as a Business Analyst from 2006 to 2008, where she was involved in analyzing business processes and recommending improvements. Additionally, she served as a Senior Operations Specialist from 2004 to 2006, focusing on operational efficiency and customer service within the organization.
Career at Charles Schwab
Ferguson worked at Charles Schwab as a Participant Services Registered Representative from 2008 to 2009. In this role, she provided support and assistance to clients regarding their investment accounts, ensuring a high level of customer service and satisfaction.
Education and Expertise
While specific educational details are not provided, Chandra Ferguson's career trajectory demonstrates expertise in operations management, business analysis, and customer service across various financial and logistics sectors. Her roles have involved leadership, team development, and process improvement, indicating a strong foundation in operational excellence.